Step 01
Review Interpreter Profiles (Client)
Clients review interpreters’ backgrounds, experience focus, and professional credentials on the platform.
Step 03
Project Confirmation and Order Placement
(Client / Platform)
Project scope, schedule, and service tier are confirmed, and the order is formally placed.
Step 05
Pre-meeting Materials and Preparation (Client / Interpreter / Platform)
Relevant materials are exchanged and pre-meeting
communication takes place, with platform coordination.
Step 07
Project Execution (Client / Interpreter / Platform)
Interpreting services are delivered, with the platform
providing ongoing coordination at key points.
Step 02
Schedule an Online Interview (Optional) (Client / Platform / Interpreter)
Each project includes up to two interpreter interviews by default, as part of the project confirmation process.
If additional interviews are requested, the platform may charge an additional coordination fee, which will be used to compensate the interpreters for their time spent participating in the interview process. Any such fees will be clearly communicated to the client before the interviews are arranged.
Step 03
Payment and Scheduling (Client / Platform)
Upon payment, the platform secures interpreter availability and schedules the project.
Crucial Technical Milestone
Pre-meeting Technical Test
(Client / Interpreter / Platform)
For remote interpreting assignments, a pre-session technical check with both the client and the interpreters may be required depending on the meeting format and complexity.
This service is conducted separately from the interpreting session and is charged independently.
Step 08
Post-project Feedback and Review
(Client / Platform / Interpreter)
Feedback is collected to support future collaboration and continuous quality improvement.
